Below are some of are common questions about orders
Regularly, Priority Mail will take 2-5 business days within USA and 3-7 business days to Canada. For other parts of the world, it’ll take up to 10-15 business days.
Yes, you can only cancel the order before 4pm on the same day. Once the order has been packed and dispatched, we can’t cancel it for you. However, if you wish to return it upon receiving, please refer to our Return & Refund Policy.
We take 1-2 business days to prepare your order for shipping.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Yes, in case you change your mind or order the wrong products, we’re happy to offer refund within 14 days of delivery only if the products are returned to us in original condition, sealed, unopened and buyer pays return shipping.Unfortunately, we don’t offer refund if products are opened and used. If you want to try our products, we offer sample kits upon request.
Yes, we have a 30-day money back guarantee. While we make our best efforts to provide our customers with the best products, we understand it might not work for some people. You can ship back your products and we will process the refund once we receive them.
Upon receiving the returned products, we will process your refund. It will take 5-7 business days to receive the refund depending on your bank.
Below are some common questions about our products
No, all of our products are cruelty-free with certification. We love animals!
Yes, all of our products are completely plant-based. There isn't a single chemical in any of them.
Our products are made in Texas, USA with love and passion for your skin!